Delivery Driver

Reports to: Non-Pharmacist Branch Manager

Purpose:

·        To provide a caring, consistent and professional delivery and collection service.

·        Delivering prescriptions and health care supplies to patients in their own home and / or place of work

·        Collecting prescriptions from GP surgeries and provide a delivery service in line with Mr Pickfords processes as and when required

·        Delivery drivers are the ambassadors of Mr Pickfords and must always behave in a kind, courteous and professional manner.

Key responsibilities:

·        Work with colleagues in the pharmacy to ensure the services to patients are delivered efficiently, accurately and professionally.

·        Convey any queries from patients to the pharmacy team clearly and accurately.

·        Organise stock in the delivery vehicle so that it is not damaged and can be retrieved easily accordingly to the route map for each journey.

·        Complete records, mileage logs Etc. of collections and delivery’s so they are accurate and up to date.

·        Keep delivery vehicle in a clean and tidy state, complete vehicle checks on a daily / weekly basis.

·        Follow the appropriate process for the storage and transportation of items requiring refrigeration.

·        General driving duties as required to other pharmacies, to the bank or post office Etc.

·        Working closely with the dispensing team to ensure all repeat medication is delivered on time and return safely and in a time efficient manner.

·        Delivery drivers are the point of contact with our customers / patients and therefore remain professional always when engaging with them.

·        Any incidents need to be reported to central Office immediately

·        Any repairs to the vehicle need to be reported to the administrator for authorisation.

Personal specification:

·        Full Drivers Licence

·        Good attention to detail and high levels of concentration.

·        Excellent communication and customer service skills.

·        Excellent team working skills.

·        High level of IT literacy and numeracy.

The specifics of the job role are not exhaustive and may involve other tasks relevant to the business. 

Job Types: Full-time, Permanent